OFFICE OF THE HEAD OF CLINICAL SERVICES AND FUNCTIONS

A. BRIEF HISTORY

The office of Head of Clinical Services is as old as the hospital. The office was at the inception referred to as Office of Director of Clinical Services which in capacity acts for the Provost and Medical Director whenever he is absent from the hospital. The office is also responsible for coordinating and supervising all Clinical Departments and Units within the hospital facility.

The office works closely with other members of the Hospital Management Team to ensure that programme and processes are being followed to provide the best clinical service delivery.

From inception, the following are the names of Heads of Clinical Services till date.

B. PHILOSOPHYAND OBJECTIVES

Philosophy

The Head of Clinical Services is responsible for providing clinical direction and strong professional leadership to all clinical staff, driving a culture of patients' safety, clinical effectiveness and continuous improvement of the patients' experience.

The Head of Clinical Services is also a member of the Top Management Team who must ensure the hospital's service provision is effective and responsive to patients' care in a safe and high-quality clinical environment and also in a way to maximises the financial and operational performance of the hospital.

The office also has the responsibility to ensure that all appropriate measures are taken to maintain, promote and safeguard the wellbeing and interest of patients, employees and visitors.

B. OBJECTIVES

To report directly to the Provost and Medical Director of the hospital.

To guide the clinical and medical operations of the clinical departments/units.

To ensure that health care staff have the essential resources to treat patients.

C. FUNCTIONS

In Neuropsychiatric Hospital Aro, Abeokuta which is a large facility with many departments/units and sub-specialties in the field of psychiatry. The Head of Clinical Services' job description includes the following:

Supervising and directing all aspects of clinical activities.

Employee development/evaluation of staff performance

Assisting in budget and finance management

Development of policies and goals to meet the mission and vision of the hospital

Recruiting and training of clinical staff, including the provision of continuing education opportunities for individuals and clinical teams to advance their professional skills.

Championing high standard, effective and efficient patient care (patient centred care) through implementation of policies, strategies, plans adopted by the Hospital Management.

Fostering collaboration and team work among all clinical and non-clinical staff.

Assisting in budget implementation and appropriate financing of the hospital activities.

Chairing the committees on clinical activities.

Implementation of Clinical Governance Pillars.

Conflict resolution among the staff to provide conducive atmosphere for staff and clinical services.

Creation of schedules for all clinical employees with the assistance of all the Head of Departments/Units.

Discipline of staff when necessary by following the professional ethics and Public Service Rules.

Assisting each professional to be competent with legal guidelines, internal policies and quality standards.

CLINICAL DEPARTMENTS/UNITS UNDER HEAD OF CLINICAL SERVICES

Medical Services

Nursing Department

Health Information Management

Pharmacy Department

Clinical Psychology Department

Physiotherapy Department

NHIA Unit/General Medical Practice Clinic

Laboratory Department

Radiology Unit

Nutrition Unit

Social Welfare Department

Occupational Therapy Department

Electroencephylogram Unit (EEG)

Speech Therapy Unit

Health Education and Drug Abuse Prevention Unit