Abeokuta, Ogun State +234-903 638 0203, +234-701 073 7073
NPH Departments

TELEPHONE EXCHANGE UNIT

Published on Feb 20, 2026

BRIEF HISTORY

The Telephone Department is an information centre which facilitates easy communication within the hospital and the outside world. It is equipped with a switch board for making local as well trunk calls. It operatives 24 hour services and all key departments and residential building are linked together via intercom. All members of staff in the department were trained at the Nigeria Telecommunications Limited (NITEL) Training School Oshodi, Lagos.

 

B. OBJECTIVES

The objective of the department is to enable easy communication in the hospital.

The department sees to effective communication and interaction between the various units and departments in the hospital.

In the event of any aggression by any patient, the telephone lines can easily be used to call for more hands in order to arrest the situation.

 

C. FUNCTIONS

To facilitate effective communication in the hospital

To redirect lines to their requested line destination

To allocate lines to various units and departments

To fix telephone boxes at different offices where needed

To repair damaged or non- functional lines in the hospital

To aid proper communication and free flow of information to the wards and unit

To foster timely rescue in case of accident or patient violence.

Ix To maximise productivity through effective communication.

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