The concept of corporate social responsibility must be driven by the need to add value to the society. The hospital as a corporate entity has coined its vision, mission, core values and charter to adequately operate successfully within the tripartite mandate of the hospital in provision of qualitative Clinical Service Delivery, Research and Training. Stated below are the vision, mission and core values of the hospital.
VISION
To be a national centre of excellence and an international point of reference in mental health.
MISSION
To provide qualitative mental health services, training and research in a conducive environment with community participation and international collaboration.
CORE VALUES
The core values of the institution are:
Professionalism: The engine to drive the hospital services are manned by appropriately trained and highly skilled multi-disciplinary health professionals.
Dedication: The members of the health team in the institution are a core group of motivated, result oriented, committed health care providers having the welfare and recovery of the patients uppermost in their minds.
Accessibility: The cost of obtaining any service within the hospital is tailored to the economic power of the average Nigerian.
Timely: The services are prompt, as premium is given to appropriate time management.
Confidentiality: Team members display utmost secrecy in the handling of clients' records and information.
Equity: Every client is treated fairly and justly irrespective of status
Accountability: The service providers are mindful of appropriate utilisation of resources and are responsive to accounting procedures for treatment offered to the clients.
Consumer Oriented Services: The Institution is sensitive to the needs of the consumer, encourages consumer participation and is proactive on feedback, for continuous service improvement.
Evidence-Based Services: Services provided by the institution are driven by sound research evidence in the field of mental health and social sciences.
All the above stated and institutionalised ethos is really helping the hospital in its responsiveness to the internal and external public of the hospital.